Jul 4, 2017

Day 1: Travelling to London

Actually I wanted to sleep early - the night before I start to the airport.
My flight is in the very early morning!!! 
But I wasn't able at all. I think I strained myself a bit too much yesterday with running around and shoeshopping, though it was great fun with my friend Kathrin.

The result was really ugly heavy back aches. So I was not able at all to get any rest. And now I was wide awake! And the left time is too little to try again... I had to get up at 03:00 am when the action starts!!!
By 03:20 am my recent flatmate also got up and helped to take my luggage down the 93 steps of the staircase.
The Taxi came very punctual with a very nice and helpful driver.
After 20 minutes we reached the old Airport Schoenefeld and the driver brought me and my luggage to the RYANAIR check in.

There was another friendly man who checked me in before official check-in even startet.
Then I was placed in the waiting area for disabled people in the hall by the actual Special Helpguy.

Waiting in the Departure Hall Airport Schoenefeld

Other people had to queue

I didn't like the unattended luggage next to me 

He left me there and came back after 30 minutes to lead me through the luggage and person controls. Everybody was very helpful and friendly.

I then landed safely with this very nice and helpful assistent in the waiting lounge at gate 7. In between I had a coffee and also bought some water for a reasonable price of 2 EUR for 1 liter. It was a hint by the assistent.

Gate 7

Up up and away

When all formalities were done and the crew was on board he brought me and the handluggage right to my place 32C in the machine.
In the machine

The flight was smooth and short.
Landing was 07:20 am english time!
I asked the Steward when I will leave the plane after landing – first or last. He said last. 
OK, so I kept seated in there till all passenger have gone out.

I already saw a minibus with the disabled person sign on it. 
A man was there and came into the plane when the Steward called him up. But I had to force him to take my handluggage because I needed my hands for the handle of the plane staircase.
He placed me in the bus and then hunted for my wheelchair which had strangely dissapeared.
The driver then started towards the Airport Arrival Hall and there he just dumped me in the far end corner from the exit. 
He told me to stay put, till another Help Assistant would fetch me.
Two other disabled Ladies also waited. They came from other flights.
Dumped in the furthiest corner

I had planned enaugh time between Check-Out and Bustransfer to the City with STANSTED CITYLINK BUS.

I thought the assistance would be efficient like in Berlin, but I was very wrong.

We waited and waited for approx. 20-30 minutes
The husband of one Lady started also to be nervous and we all have been worried that they just leave us there like a piece of shit in a corner.

This Hubby then went to the next gate, approx. 80 meters away and asked the Assistant there. This one said he is not responsible but will ring the Center for Special Assistance.
OK. We thought – now it will go further any time soon.
No, we waited again. I also was getting nervous and started to roll myself with my handluggage between my knees and rotating the wheels with my hands.

We again complained about the missing help.
The guy said he cannot do anything about it.

So now it was already 08:00 am – my prepaid and booked bus was running at 09:00 am.
We also have been worried about our checked-in luggage. It was cruising and cruising on that luggage band and anyone could take and steal it.

After a short while I decided to roll to the luggage claim and that guy helped pushing me there. 
Thank godess both my suitcase and the additional bag were still there. I fetched it from the band with the help of other passengers and stayed there again. The guy had told us, that he will send the Assistances to that place when they ever appear.

I was in need of the bathroom and also had to get some british money from the ATM. So one Lady watched my luggage meanwhile. The second vanished with somebody else.

Then we saw an official person in a business suit and called him to come. 
He did and we talked to him and presented our situation. He was awefully friendly, got his mobile and phoned someone. 
After he came to us and tried to calm us down. He had called the Central Boss of the Help Service and this man would send 3 people immediately!!!
What a relief we thought ----

But after another 20 minutes the clock turned 08:35 am…The official „help“ wasn’t at all working either!
I was not able to wait anymore – and in danger to miss my transfer bus.

So I started to push my 4 items of luggage one by one and 5 meters by 5 meters: 
I went forward and back again. It was very exhausting, but I was just helpless and speachless what happend here in this airport.

You need to know again, that I have booked the special help in advance, but really nobody cared.

An english Lady came up to me and asked if she can help. I was so thankful. 
She took over my heavy stuff and I managed my handluggage between my knees again.
She gave me company to the point of duty where she had to return to catch her own luggage.
Then 3 other, but spanish, Ladies took over.
The time was running. It was 08:45 am now… only 15 minutes for the bus to catch.

Then I saw the CITYLINK TRANSFER booth. 
I asked the ladies to get me there that I can get assistance from there. 
The Lady behind the desk was also speechless, was not able to believe what I told her and immediately took over – rushed me with high speed the approx. 400 meters to the bus station where the bus still was receiving passengers.

After this real nightmare in Stansted Airport - NOBODY came for assistance - I managed to sit in the Transfer Bus which I booked in advance. All helped me now and I was placed safely on a seat with enourmos place for my hurting legs.
The very nice female busdriver 

Much space for my tired and hurting legs

I felt very exhausted, but I made it nearly to my final destination in the house of my friend Deej..
The busride into town was interesting and the female busdriver was awefully nice and friendly.  
Houseboats on the Thames

The first red Double-Decker Bus

Now Mark, Deej's partner, was already at the busstop in Kings Cross. He took over my heavy luggage and brought me "home".
A glass of water and a slice of bread was the only thing I needed and after to go to bed as quick as possible. 
Before I brought my belongings a bit in order.
Wonderful bright room

and a big cosy bed --- wonderful!

I slept 2,5 hours in the late afternoon. That was necessary after 28 hours that I've been wake!
After that small nappy I felt much better.
Then I was waiting for Deej to come home. I heared her by 07:45 pm.

We had a little chat, watched some BBC reports in TV and I was introduced to the 2 cats: Caspar and Olive. Lovely small animals. Caspar has long and silky fur and loves to be cuddled. Olive, complete black, is a bit more distanced but also came to me and purred. A perfect Lady for my Othello. :-)
Good place to be.

But I still have been tired and off I went to bed for a good nights sleep.

No comments:

Post a Comment